Otter Hotel

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The Otter Hotel offers a fresh and modern base for a ski holiday in Banff, perfectly positioned along Banff Avenue in the heart of the Canadian Rockies. Just a short walk from the town’s shops, cafés and restaurants, the hotel also provides easy access to Sunshine Village, Lake Louise and Mount Norquay via regular ski buses.

A real highlight is the rooftop hot pools, where you can soak while taking in panoramic views of the Canadian Rockies as the sun sets behind the peaks.

Onsite dining is centred around The Good Folk Restaurant, specialising in Canadian flavours served in a warm and welcoming setting — ideal for an easy dinner or relaxed après-ski drink without leaving the hotel.

With modern styling and excellent facilities, The Otter Hotel is a comfortable and well-located choice for a Banff ski holiday.

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Hotel Facilities

Room Facilities

Rooms at The Otter are bright and contemporary, with warm alpine touches that reflect the surrounding mountain setting. Comfortable beds, modern bathrooms and thoughtfully designed living spaces create a welcoming place to relax after a full day skiing. All rooms a have a drawer fridge and bar sink along with large windows which make the most of the Rocky Mountain views.

Hotel Room
With two queen beds these are perfect for friends or families travelling together

Superior Hotel Room
With either two Queen beds or 1 King bed these bright rooms also come with balcony which has either nature or mountain view

Superior Suite
King beds with sitting area along with balcony

Offers on This Hotel

Applicable Resorts: Banff Ski Holidays

Applicable Hotels: Otter Hotel

Book by:
November 2, 2026

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Save 15% & $200 Food and Beverage Credit

Valid on stays of 4 nights or more
Not valid Dec 18, 2026 – Jan 2, 2027

Stay 8+ nights & receive $200 food & beverage credit

Applicable Resorts: Banff Ski Holidays

Applicable Hotels: Otter Hotel

Applicable Resorts: Banff Ski Holidays, Lake Louise Ski Holidays

Book by:
November 2, 2026

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SkiBig3 Lift Pass Save up to 14%

Save on your Ski Big 3 lift pass by purchasing in advanced rather than in resort with up to 22% additional discount if booked by Aug 31, 2026

The Ski Big 3 lift pass allows you to access to Sunshine, Lake Louise and Mount Norquay. It also includes the shuttle buses out to the slopes.

Book with your holiday for great savings vs in-resort pricing.

Applicable Resorts: Banff Ski Holidays, Lake Louise Ski Holidays

Applicable Resorts: Banff Ski Holidays

Applicable Hotels: Banff Caribou Lodge & Spa, Banff Ptarmigan Inn, Hidden Ridge Resort, Rundlestone Lodge, The Fox Hotel and Suites, The Moose Hotel & Suites, Hotel Canoe & Suites

Book by:
November 30, 2026

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50% discount on Banff Rentals at Banff Lodging Accommodation

50% discount on rentals when staying in Banff Lodging Accommodation
Not valid Dec 18, 2026 – Jan 3, 2027 & Feb 12 – Feb 21, 2027

Applicable Resorts: Banff Ski Holidays

Applicable Hotels: Banff Caribou Lodge & Spa, Banff Ptarmigan Inn, Hidden Ridge Resort, Rundlestone Lodge, The Fox Hotel and Suites, The Moose Hotel & Suites, Hotel Canoe & Suites

Excellent

5.0

Charlotte Bevins

5 days ago

I have booked through Jeanette Dembrey 3 times now and she never fails to amaze me! Jeanette tailors our trips to what we want and ensures we experience once in a lifetime opportunities! Jeanette will work with your budget offering numerous options. I can’t thank her enough for the vacations and memories she has given us! I look forward to booking with her again!

Annie Hamer

2 weeks ago

I just wanted to take a moment to thank Jeanette from Frontier Travels Ltd for all the time and effort she put into arranging our recent travels. Everything she organised, from the car hire and ranch arrangements through to the various travel details, went absolutely without a hitch. All the arrangements were to a very good standard, and it was reassuring to know that everything had been so carefully thought through and organised. The attention to detail and the smooth way in which Jeanette orchestrated everything made the whole experience so much easier and more enjoyable for us. It was a real pleasure having her take care of the arrangements. I have already recommended Frontier Travel to a number of friends, and I would have absolutely no hesitation in using Frontier Travel Ltd again in the future. Thank you once again for making the trip such a success. It was very much appreciated. The experience was fantastic, wonderful memories and lots of photos.

Paul Wilkins

3 weeks ago

We discussed want we wanted from this trip with Joanne at Frontier Canada. Joanne then put together a great plan that worked in every detail from flights, car hire , routes and accommodation. Every detail was on the Vamoos app down loaded from Frontier and kept us fully updated with all aspects and was particularly useful when we had a slight delay on our return flight. That's two trips with Frontier Travel , both were planned and delivered by them to a very high standard...look forward to a third.

Rebecca Peake

2 months ago

Thank you so much to Joanne at Frontier for doing a fantastic job of putting together a relatively last minute family trip to the Rockies for us and sorting accommodation in Seattle for us too. We'd love to come back and we'd definitely ask Frontier to help us again.

Phil Gilbert

We had a wonderful holiday -we thoroughly enjoyed it all. We were impressed with all the arrangements and organisation you did for us especially linking the ferries and the train which could have been tricky. We had no complaints about any of the hotels or activities – all worked extremely well. Thank you to Joanne Moores for doing such a great job planning it all for us. We would thoroughly recommend Frontier Travel.

Hannah Allan

Returned, just over a week ago, from a fantastic two(ish!) week trip to California! Jeanette planned our trip brilliantly! From San Fran to Yosemite to Monterey to Santa Barbara to LA to San Diego and then home! All the hotels were brilliant and the hints and tips she gave us for all the various destinations were invaluable too! Thanks Jeanette - we couldn’t have done this trip without you!

ARB4957

3 months ago

My wife and I had a fantastic time on our holiday - going around the USA and Canada by train – from start to finish. Thank you very much for organising such a grand adventure for us. We will be coming back to you for our next adventure for sure.

Alwen

Highly recommend using Frontier to help make your dreams come true!! Joanne Moores was AMAZING!! During the planning it felt she knew what we wanted better than what we did! We saw/did everything off our (long) bucket list, it was an incredible, once in a lifetime holiday!! We kept on putting it off, hoping to find some time to plan our trip one day but months turned to years and I fear we simply wouldn’t have gone if we hadn’t reached out to Joanne which now we’ve been, would be a total tragedy!! Just give them a call, you won’t regret it!!! xx

John Tyas

4 months ago

Had a wonderful time in beautiful mountain scenery, all arrangements were impeccable, thank you Jeanette!

Becky Robertson

5 months ago

Joanne Moore was the absolute best agent for arranging my trip! I have dreamt of going to Montana my whole life and I had a huge wishlist for the trip. I had a really bad start to the year and knew that I needed this trip. I phoned Frontier and spoke to the lovely Jo, I gave her my long wishlist and budget and she just jumped to it! The most hassle free trip I have organized or not as it were, Jo was always at the end of the phone and whenever I called to see if I could add things on to the trip, nothing was ever too much trouble, she always settled my nerves as this was a solo trip and I often called her in the weeks leading up to my trip. We stayed in touch during the trip and it was everything I ever dreamed of, the places I stayed were wonderful, the scenery was breathtaking. The best part of my trip was definitely the ranch stay at Circle Bar ranch where I made some life long friends. I had my own cabin, we had 3 meals a day in the main dining room, it was rustic, wholesome and idyllic. I went on two rides a day as well as participating in other activities and had drinks and s'mores by the fire in the evening. I also went to Whitefish which was lovely and all the accomodation Jo booked for me was brilliant. I went to Glacier national Park, Yellowstone National Park and glamped in Paradise Valley (very deserving of its name), Yellowstone was absolutely amazing and I would highly recommend getting to a point in the park called Lamar Valley for dawn to see all the native bears, wolves and buffalo. From there i went to Cody for the rodeo and finally onto South Dakota for 2 nights as the last leg of my trip to see Mt Rushmore with many stops on the way including the Battle of Little Big horn and the Badlands National Park. I couldn't have arranged the trip better myself! Thank you so much to Jo and Frontier Travel.

Andrew Lindsay

We had the most amazing time in Canada thanks to Joanne and the team at Frontier Canada. All hotels were in great locations to explore the areas and had good facilities. The Canadian Train was a great experience. The Icefields Parkway and Columbia Icefields were brilliant, some lakes were still frozen in May so we never got to experience the blue waters of Lake Louise. The Rocky Mountaineer train was fantastic with amazing views, food drink were plentiful and staff on board were brilliant. I can't praise Frontier Canada enough, this was a fantastic experience. Highly recommended.

Jane Baker

8 months ago

I cannot recommend Joanne enough in helping us plan the most phenomenal honeymoon! Joanne took so much time and care in listening to our wild ideas and making our trip such a success. Despite a few bumps in the road, namely my new husband forgetting his driving licence (on our fly-drive trip around BC) every experience was top notch. The highlights of our whale watching boat trips and champagne and caviar afternoon tea over looking the rockies will now always remind us of the most special start to our married life. Thank you, we are already discussing our next Canadian Adventure.

anne headland

11 months ago

Very good travel agents. Dealt with my Canada plans very well. Thorough itinerary to give me a brilliant trip. One bad hotel which I advised shouldn't be used by them anymore ann received slight compensation. But out of 20 hotels over 7 wk that was the only issue- great service by Jeanette in UK. Would thoroughly recommend using for CANADA 🇨🇦

Jackie purnell

Hi Joanne Just want to let you know how amazing our holiday to the ranch, Las Vegas and grand canyon was absolutely amazing!! Thanks to you we had a trouble free amazing experience!

David Leck

12 months ago

Absolutely superb service from Jeanette at Frontier Travel and I cannot offer my recommendation more strongly. Not only was her level of knowledge superb, she was full of ideas, suggestions and recommendations and - most importantly - no amount of tweaks to the itinerary [or questions] we're ever met with anything but patience and supreme professionalism. I was especially struck when she gently talked out of something and suggested an alternative she felt was "more me" - and cheaper. And, in the end, the trip delivered...and [so much] more. What a pleasure dealing with such a first-class tour operator and such a fantastic consultant.

Graham Toy

1 year ago

We have used Jeanette Dembrey at Frontier Travel for 2 holidays - British Columbia and Montana and Wyoming. Both holidays were amazing and exceeded our expectations. Jeanette’s knowledge and experience are first class. She is engaging, personable and professional and the perfect choice to help curate the most memorable holidays.

Daniel Birch

Fantastic experience from first contact to the holiday itself. Booked our first family ski trip to Banff and was absolutely faultless. In fact so good we booked again to a different hotel next winter within weeks of getting home. The folks at Frontier are so knowledgeable and helpful, highly recommended.

Lisa Griffiths

Just back from Canada. Calgary stampede, banff horse riding,jasper icefields tour,rocky mountaineer train,vancouver and victoria whalewatching. Trip organised by Jeanette from Frontier travel was seamless. We had the best time and it couldn't have been done as well without them. Would 100%recommend to anyone who is organising a canada trip. Thank you very much!!

Ian Fendell

Recently returned from a trip to Canada across the rockies and a cruise to Alaska. Jeanette and the team at Frontier Travel took our wish list and translated it into a fantastic itinerary and had some great ideas on how to enhance our holiday. They seem to know the great places to stop at and can work to accommodate your needs and budget. If you're usure on what you want to do and go exactly, but have a rough idea, these guys are able to turn that into a memorable experience.

Tim Anderson

We have just returned from a 3 week trip to Banff, Jasper, Vancouver, Vancouver Island, including a trip on the Rocky Mountaineer (Jasper, Kamloops, Vancouver). It was an outstanding, memorable time. Great hotels, wonderful wildlife, friendly welcome wherever we went. The weather was warmer and drier than we expected which was a bonus! Jeanette from Frontier Canada gave us all the help and advice we needed from start to finish. Freedom to explore different options with helpful suggestions. Thank you to Frontier Canada!